User Experience for Life Science (UXLS) Conference

User Experience for Life Science (UXLS) Conference

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The Pistoia Alliance User Experience for Life Science (UXLS) Conference will be held in-person on the 22nd-23rd of September 2025 at Merck, Rahway site, in New Jersey.
 
This year’s theme is connected with the main UX Workstreams developed by the Pistoia Alliance UX Community:
 

  • UX for Digital Life Sciences. This Workstream aims to enhance data re-usability, visualization, and AI-driven insights by applying UX principles to scientific workflows, data management, and AI-human interaction.
  • UX Best Practices in Life Sciences. This Workstream aims to establish measurable UX impact, foster adoption of new methodologies, and articulate the value of UX through structured frameworks, case studies, and practical guidance.

 
The conference is specifically focused for UX practitioners in the life sciences field and will have a mixture of hands-on interactive sessions in addition to seminar style talks.
 

Speakers from: Merck & Co, Lextech, GSK, Whitespace, Novartis, Astrazeneca, Genentech, Charles River Laboratories, Capptoo AG, QBD Vision, VectorHX, Thoughtworks, Zifo and other companies.
 

Agenda
Monday September 22
Time Event Details
14:00 Registration & Networking
14:30 Intro and Opening Remarks
  • Moderator: Pistoia Alliance
  • Panel: Merck Host and Gold Sponsors
14:45 What is the UX Expert Community
  • Pistoia Alliance
  • UX Steering Committee
Session 1 – UX for Digital Life Sciences
15:00 The Good, the Bad, and the Unexpected Perceptions and Adoption of AI Tools in UX Practice

  • Jing Zhang, AstraZeneca
15:30 UX and Data Quality Two Sides of the Digital Transformation Coin

  • Madalene Crow, Genentech
16:00 Break & Networking
Session 2 – UX Best Practices
16:30 UX Is Not Enough Why Strategic Credibility, Not Craft, Will Save Your Role

  • Steven Ritchey, Whitespace
  • Jesse Anton, Whitespace
17:00 UX Overhaul How to Affect Apps You Don’t Own via Structured Frameworks?

  • Joanna Buszynska, GSK
  • Agnieszka Gliszczynska-Menakiewicz, GSK
17:30 Close

 

Tuesday September 23
Time Event Details
8:30 Registration & Networking
9:00 Welcome Note
  • Matt Studney – SVP MRL IT, Merck & Co
Session 1 – Sharing Best Practices
09:10 Designing the Future of Personalized Medicine UX Collaboration for a Digital Orchestration Platform

  • Kylie Wojciechowski Julian, Merck & Co
  • Charles Vesley, Merck & Co
09:40 Revolutionizing Product Launches with Smart VoC Across the Patient Journey
  • Christian Fillinger, Capptoo AG
10:10 Beyond the Lab Coat Integrating Design Talent into Life Science Organizations

  • Jui Pandya, QbDVision
10:40 Break & Networking
11:00 TBC
11:30 UX Best Practices in Life Sciences Redesigning the Charles River Laboratories Website as a Customer Journey Transit Hub

  • Noah Suppin, Charles River Laboratories
12:00 Lunch & Networking
Keynote Speakers
13:00 Keynote Speaker Presentations
  • Lisa Lupinacci, SVP, Biostatistics, Global Clinical Development, Merck
  • Jennifer Sheller, SVP, Clinical Research, Global Clinical Development, Merck
Session 2 – UX for Digital Life Sciences
13:30 Empowering Clinical Trials Leveraging UX to Optimize Data from External Partners

  • Aspen Snow, Merck & Co
  • Garrett Spencer,Merck & Co
14:00 Finding the Unfindable UX Strategies for AI-Driven Information Discovery in Pharma

  • Eric Karofsky, VectorHX
14:30 Researcher Workbench in Action Turning Signals into Discovery Insights

  • Pooja Arora, Thoughtworks
15:00 Break & Networking
Session 3 – UX for Digital Life Sciences
15:30 AI Beyond the Chat Box
  • Nelson Taruc, Lextech
  • Brian Mila, Lextech
16:00 Embracing Uncertainty How Meaningful Co-Design Can Reduce Risk and Improve Your Research Data Products

  • Genevieve Brechel, Thoughtworks
  • Tim Parmee, Thoughtworks
16:30 CMC Decisioning Driven through FAIR Data and LLMs
  • Aishwarya Balajee, Zifo
  • Tamerlan Saidov, Zifo
Session 4 – Group Discussions
17:00 Interactive Discussion
  • Steering Committee Members
  • Moderator: Pistoia Alliance
17:30 Close

 

For any questions please contact anca.ciobanu@pistoiaalliance.org

 
The UXLS Community is a not-for-profit community enabling UX practitioners to share UX best practices in the life sciences. Find out more about us here
 

Prices
  • Early bird member rate (by end of May): $300
  • Early bird non-member rate (by end of May): $450
  • Member price (as of 1st of June until September 15): $400
  • Non-Member price (as of 1st of June until September 15): $650

 
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